How do I buy?
Simple! You take a look through our catalog and decide what you’d like to order. Afterwards you send us a message on our Contact page, telling us what you’d like, how much of it and how we can get in touch with you. One of our representatives will get back to you shortly afterwards to confirm your order and discuss any other details.
Orders sent in outside of our working hours are processed in the next working day.
Can I order by phone?
Of course, our number is +40 372.755.580. You can reach us Monday to Friday between 10:00 AM and 5:00 PM.
How much does shipping cost?
Depending on your order, shipping can be free or paid. For orders above 75 euros, delivery is completely free in Romania. For smaller orders, shipping is approximately 5 euros.
Where do you ship?
Our shipping partners deliver in all major cities in the country. For special orders they can deliver our products virtually anywhere within our borders.
For our business partners we can arrange delivery all across the world, including the EU and the USA.
When will I get my order?
We really care about the quality and freshness of our products so the short answer is: as soon as possible. We always ship express and most orders are delivered the very next day.
Our products are shipped and packed in temperature controlled conditions and thermo-insulating packaging to ensure their quality.
How do I pay?
Regular customers pay on delivery, directly to the courier. Our business partners have the option of paying through a bank transfer.
I want a special order for my company/restaurant/event. How do I place it?
Just contact us, either through our page or with our phone number, and give us a few details. We’ll quickly have a special, personalized offer for you.
I have another question that’s not answered here. What can I do?
We’re always here to assist you with any information or details you may need. Drop us a line or give us a call and we’ll help!